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Canadian Virtual & Remote Reception

Full-Time Reception Service
Back-up, Overflow and Part-Time Reception Service
Appointment Setting Service (great for Health & Professional Services)

Why Choose Smiledog?

Full Time

Reception Coverage

It matters if you have a live person answering your phone or not. Don’t lose potential new business to competitors by letting calls go un-answered. Smiledog’s full-time virtual receptionist service ensures all your calls during regular business hours are answered live.

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Backup Reception

Coverage

Don’t let calls go to voicemail when your in-house receptionist is on lunch break or away for vacation. Enlist Smiledog’s backup reception service to ensure every incoming call is answered live during regular business hours.

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Appointment Setting

Services

Keep your appointment book full by having Smiledog answer incoming calls live and book appointments with your clients and patients. We work with an array of web based calendars to make the process seamless for you and your clients.

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Smiledog Your Receptionist

It may seem like a small thing, but having a professional receptionist promptly and politely answer your phone creates a professional corporate image and says you care and are ready for business. A virtual receptionist is so much more than just an answering service.

Smiledog Virtual Receptionist Service is perfect for:

growing businesses that may not be ready for the added overhead of office staff;
professionals that work at home or on the road and do not want to miss important calls;
larger companies that have a receptionist but need a back up and understand the value of excellent customer service and the difference a missed call can make to their business.

Smiledog Benefits:

You will never miss an important phone call or sales opportunity due to a busy signal or voicemail.
Our virtual receptionists book appointments and schedule your calendar.
We deliver all your messages and faxes to you no matter where you are in the world.
We never need a lunch break, vacation or a sick day.
Whether you use Smiledog full time, to handle overflow calls, or simply as a back up, you only pay for the services that you need.

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Incredible customer service, receptionists go above and beyond to help and have always been friendly and eager to help. It is truly refreshing to have a service that brings the human touch back to customer service. It is comforting to know that you are speaking with a real person and not an automated service. I would highly recommend this company to anyone.

Tom Malone

01:06 06 Sep 18

Very friendly, affordable and quick setup. Receptionists are very professional, upbeat and knowledgeable. Highly recommended for any business that wants to streamline their customer intake process, order flow and calls.

Shawn Gervais

16:36 09 May 18

I have worked for the company it's self as one of the receptionist.. Jeff & Brittany really care about the clients and what the receptionist do to make the clients lives/and business more efficient. Yes, we're all human and make mistakes, our clients were very understanding. It's a very friendly environment to work in, for an office FULL of women, they're a very great great bunch. I miss all of my smiles, and the team it's self.. I recommend this company to ANY business looking to have a receptionist, and ANY person looking for a job. This is a very very remarkable place to work. Great team, boss and values. Professional, Smiling, and Awesome. That's what they are!

tyler fifield

16:26 15 Mar 17

Smiledog allowed me to grow my business. I found them when I was at a point that my call volume was getting too high to manage myself, but didn't merit having a full time staff person sitting by the phone. My business has grown and although I now have a full time staff member to manage my front desk, Smiledog is still a huge part of my business as they allow us the ability to give our full attention to clients in front of us at our office while we can trust Smiledog to care for the clients on the phone.

Kentville Office

13:08 29 Dec 16

Smiledog was reception for my company for a few years as we grew our clientele. They did a good job and at times I know it was challenging. Jeff and Brittany did their best to ensure things went smoothly and even went above and beyond for the growing and changing needs for my business reception. I would recommend this company because the owner cares about the quality of service and reputation. Your questions and concerns do not fall on deaf ears. This is the next best thing to having a receptionist sit at your office and usually less costly as well.

Carrie Ann Courage RMT

03:57 05 Dec 16

Very happy with the service the Smiledog gals provide. They follow my directions to a T. Very quick to respond to my requests or update my file/status and are always very friendly and enthusiastic in my communications with them. Great company and awesome team answering the phones.

AMI

05:24 03 Dec 16

I am so grateful for Smiledog's professionalism with my patients. The set up process was simple and quick. After I completed the setup process they discovered a few key ares of my phone system that even I hadn't considered. Thank you for all your hard work!

Mark Vanotterloo

17:01 01 Dec 16

I had a great experience with Smiledog. They are professional, friendly and always answer questions swiftly. This is a very convenient service, for example, clients have access to live voice reception during a much wider range of hours than regular business hours, rain, snow or shine! Two thumbs up!

Dr. Nadia Bakir, ND, MSc, HOM

20:38 29 Nov 16

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Our Services

"Your Receptionist" Full Time Coverage

Backup Reception

Appointment Setting

Additional Services

Virtual Reception Helps Your Business Grow!

Virtual reception is helping a new generation of small businesses to offer top notch customer service to their current and prospective customers, while keeping costs low when compared to having an onsite receptionist.

Virtual answering services, thanks to leaps in technology over the past several years, are far more than just taking a message. Your answering service team at Smiledog can:

Transfer your calls live
Take a message and send it via email immediately after the call has ended
Book current and new customer appointments right on your calendar
Answer common questions about your products and services
And Much More!

At Smiledog, we’re more than just a telephone answering service, we’re your receptionist, treating every incoming caller as if they were our own.

Discover how we can be your small business telephone answering service. Request our Free demo video and price guide today.

Want to hear what a few of our happy clients think of our virtual reception services? Check out the videos below now!

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Some of our Current Clients

Kim, Symmetry Wellness

Suzanne, Costal Sports & Wellness

Nick, Kinetesis Spine & Joint