You might be wondering what sets Smiledog apart from its competitors. After all, we’re not the only virtual reception service out there. Smiledog really approaches its role as virtual reception provider in a “full service” way. By this we mean, we want our services to be virtually indistinguishable from the services provided by an in house receptionist. Often, you would have an in house receptionist that has other duties besides answering the phone. Our receptionists are capable of handling your small tasks and special instructions while providing our high quality virtual receptionist services.
Customized Virtual Reception Services
How we handle your calls is determined mostly by you! In other words, when we begin providing services for your business, we interview with you to learn more about your business and the nature of your phone calls. This makes it possible for us to determine the best way we can answer your calls. If you want to provide us with a script, we are happy to implement it. If you don’t have any preferences, we can suggest a professional greeting appropriate to your industry. Our real goal is find ways for you to take full advantage of the services we offer.
We Do More Than Just Answer Phones
If you are using our services for answering calls, it’s possible you might also be interested in our performing more small tasks as part of our answering services. This may be of particular interest to clients interested in full time reception options. Need us to fill out a form when a client calls, and submit the form to you? We can definitely do this! When you set up services with us, we can get these forms in place so that get the information from your callers that you need.
We Book Appointments Too!
For those businesses whose calls largely are related to setting up, rescheduling, and otherwise handling appointments, we are here to help! Our services are a great option for practitioners and business owners who don’t want to deal with the added overhead of hiring a full time receptionist for appointment setting purposes. Our Smiledog virtual receptionists can answer calls and schedule appointments using real-time web based calendaring systems. We can even reschedule appointments for the day if you are sick or have an emergency keeping you away from the office.
Have Another Need Not Mentioned?
Do you have another small task that you think our virtual receptionists could do to help streamline your business? Since our services are completely customizable, bring us your idea, and we will do everything possible to meet that need. We love to find new ways to help our clients!
Learn More About How We Can Help You!
If you’re ready to learn more about the suite of options we have for our clients, call Smiledog today! We are excited to learn more about your business, and we are certain to have some great solutions to streamline your operations.
Contact us by phone today or visit our GETTING STARTED page to learn more!