How do you transfer a caller to me?
Typical call-handling protocol for our remote receptionists is as follows:
- The call is identified, answered and screened as per your instructions. The client is contacted and asked whether or not he or she wishes to accept the call.
- If you are available the call is transferred immediately.
- If you are unavailable the call is either sent to voicemail or a message is taken and delivered via email.
*Please note: Many other call-handling options are available.