How do you transfer a caller to me?

Typical call-handling protocol for our remote receptionists is as follows:

  1. The call is identified, answered and screened as per your instructions. The client is contacted and asked whether or not he or she wishes to accept the call.
  2. If you are available the call is transferred immediately.
  3. If you are unavailable the call is either sent to voicemail or a message is taken and delivered via email.

*Please note: Many other call-handling options are available.