How do Virtual Receptionists Handle Personal or Sensitive Information?
If you work in a profession where personal or sensitive information is regularly conveyed over the phone, you might be wondering if Smiledog is something that could work for you. We assure all of our clients that all of their sensitive or personal information is safely handled by our professional receptionists, and they sign confidentiality agreements in connection with their job duties. This meets the legal requirements for confidentiality in the medical and legal fields, which protects both your business and Smiledog as well.
Professional Handling Of Your Sensitive Information
We understand that your clients trust you with their sensitive information, and we want you to trust us as we provide you with top quality virtual reception. We believe that that entails our receptionists be as polite and professional with each caller, and treating any sensitive information to which they’re exposed in a confidential manner. We require that each receptionist sign a general confidentiality agreement protecting us, them, and of course, you, the client.
Some clients with particular concerns may have their own confidentiality agreement that they require as part of their legal compliance. If you have one of these agreements, we can arrange to have that signed by our receptionists to help you meet your compliance requirements.
We Strive To Serve Our Customers
Our goal at Smiledog is always to serve our customers in a way that best meets their needs. We don’t want someone to dismiss virtual reception as an option, simply because their line of work is one where confidentiality is a concern. When you set up your account with us, we thoroughly examine your business needs and concerns, and come up with a plan that meets your business needs.
Increase Your Productivity and Stretch Your Bottom Line
Using virtual reception services is one way that you can increase your office productivity while saving money over traditional in-house reception options. We customize all of our services to meet your business needs. If you are curious about Smiledog virtual reception and want to learn more, we encourage you to contact us today. We want to be your virtual reception solution.
Contact us by phone today or visit our GETTING STARTED page to learn more!