Smiledog prides itself on being a virtual reception provider that really listen to its prospective clients, offering them ways to increase and grow their business, no matter what their current circumstances may be. They do this by offering a variety of different services that businesses can use depending on their needs, which can later be changed or altered if needed, in order meet the needs of a growing company.
What Does Full Service Mean To Smiledog?
Our staff really shines when it comes to full-time virtual reception services. With one simple call forwarding function, Smiledog can answer all of your incoming calls according to your predetermined script, announce and transfer calls as needed, and take messages as you direct. For businesses that are appointment-based, Smiledog can also use live, dynamic web-based calendaring systems to book appointments for you. This means no double-booking, even if you are booking an appointment with a client at your office at the same time.
24 X 7 Backup Answering Services
We offer 24×7 backup answering service for clients that need that kind of coverage. This is the type of service that many plumbers, roofing, or those in health services might need for clients with after-hours emergency needs. This service is a little different than the services offered during normal business hours, but no less effective in getting you your messages as soon as they come in. We can use auto-attendants or redirects to other numbers as well. You let us know your needs, and we make it happen.
Typically, incoming calls after hours are routed to voicemail, where clients are invited to leave a message for you. As soon as the call is completed, you’re notified via email with the audio message attached. We can also use alternative notification services such as text/SMS. This means that you get your after hours messages immediately, without any kind of delays. We want to serve our clients to the best of our ability at all hours, so this is why you can count on us for reliable after hours services. For those who use our appointment-setting services, unfortunately we cannot provide these services after hours.
Getting Started With Smiledog Is Easy
Smiledog makes it easy for any business to get started with their services, and most businesses can be up and running within 24-48 hours. We can get you started over the phone or even right online —it’s really that easy! There is no need to change your number or any of your marketing materials to use Smiledog services, so you can try Smiledog with confidence. In addition, you can probably do the forwarding easily using the phone system you already have. There is no complicated changes to your phone system needed, in most cases.
We think you’ll love versatile and affordable of virtual reception services —not only how it makes messaging easier and more convenient, but also how it can increase your productivity and business volume.
Call our office today or use our contact form to get in touch and learn more about our services.