Getting started with Smiledog offsite virtual reception service is about as easy at it gets. We live in a technological age where the Internet makes it easy to make a change such as starting virtual reception services quick and pain-free. The main issue our clients experience during the setup process is forwarding a current business line to the new, exclusive Smiledog phone line.
No Need To Change Your Current Number!
When you start with Smiledog, we don’t expect you to change your number. We understand the marketing money that you’ve invested in your advertising, and changing your number in phone books, business cards, and in other venues can be costly as well as a hassle. That’s why we provide a number to which you can forward your current line, making the change to your Smiledog number seamless and easy.
Easy Full-Time Virtual Reception
There are a few ways that you can use Smiledog services. The first way that many of our clients choose to use our services is as a full-time reception solution. This service is straight-forward and simple, meaning that you forward your phone line to our service as a permanent reception solution. We answer all incoming calls according to your preferred script, announce and transfer calls or take messages as you direct from day to day.
You might be wondering how to forward your number, and most of our clients can do it themselves at their business location. Should you run into difficulty during this step, you can call your telephone provider and they can direct you step-by-step how to forward, or send a technician to assist you. Call forwarding in this manner results in all calls being forwarded to Smiledog when clients make a call to your office number.
Backup Reception Only When You Need It
Smiledog also offers backup reception options for their clients, which can work a few different ways. How you use it is entirely up to you. Some clients use Smiledog only when they are out of the office, turning on the call forwarding when they leave.
An alternative option for backup reception is to set up no-answer or delayed call forwarding. This is a great option for those who have in-house reception with periodic high call volume, or who also deal with administrative manners or helping clients in the office. For these times when the in-house receptionist isn’t available, calls can be forwarded to Smiledog. Usually in this scenario, you might have an auto-forward that engages after 3 or 4 rings.
We Help You Every Step Of The Way
For those wanting this more involved forwarding setup, we will assist you in getting everything exactly as you want it. Smiledog wants you to have your virtual reception settings arranged exactly in the manner that most benefits your business and helps it to grow. We are here for our clients, and we are flexible, tailoring our services to meet your needs.
If you are ready to try virtual reception services, call our office direct today or use our contact form to get in touch. You can also visit our GETTING STARTED page and sign up now! We are excited to learn more about your business and help you discover the ways that Smiledog can help you grow even further![sc:GuideCTA]