Those running busy medical offices may not realize just how beneficial virtual receptionists can be for increasing productivity and freeing up support staff for more complex tasks. Smiledog is the perfect complement to medical offices, as they are experts at handling appointment setting as well as call-outs for rescheduling as needed. By turning over repetitive tasks such as appointment setting to Smiledog, staff is able to give patients with more pressing issues and concerns better attention. We can help make your medical office one that is more fully-focused on patient care.
Virtual Reception That Meets Your Needs
Each medical office runs differently and has different patient loads and needs. While Smiledog can’t handle every caller’s medical concern, they can certainly take a portion of the call load and ease the stress on your existing staff. Many medical offices employ a full time receptionist who juggles in-office patients as well as those calling on the phone.
When you set up virtual reception with Smiledog, we can take those callers simply seeking to set an appointment. With our dynamic web calendaring systems, these appointments are updated in real time. You’ll never have to worry about a double-booked appointment, as the calendaring system is always up-to-date.
Free Up Your Support Staff For Patient Care
The less time your support staff is spending on the phone, the more face time they have with patients in your office. In most medical offices, there are always people coming in and out of the office with various needs — whether to check in, to ask a question, or to pay a bill. By freeing up your support staff from appointment setting, they are better able to focus their attention on those in immediate need. Your patients will notice the difference!
Time To Get Started?
Are you ready to use virtual reception services to improve your medical office or just want to learn more about how we can help you? Visit our GETTING STARTED page for more information now!